You can cancel a service at any time! Just be sure to let us know at least 72 hours in advance (and reschedule), or else the service will be charged in full. We maintain a strict 48 hour cancellation policy, which is required as a courtesy to our pet sitters, dog walkers, and pet chauffeurs who rely on the income of their pre-booked schedules to make a living, and who without sufficient notice, aren’t granted the opportunity of making alternate arrangements to pick up additional work to make up for the loss of income within the time slot that was originally reserved for your scheduled service.